Does Ring’s End offer In-Store and Curbside pickup for online orders?
Yes! Ring’s End is excited to offer free In-Store and Curbside pickup at all of our
locations. You can now purchase in-stock items online or over the phone and pick them up at the store for no extra charge.
Are Pickup Lockers available at all Ring's End locations?
Contactless Pickup Lockers are only available at our
Madison,
Orange, and
Wilton stores. You can request Pickup Lockers by calling those location when you place your order. Once you receive confirmation from Ring's End that your order is ready, use the information provided to safely retrieve products from your assigned locker. Locker Pickup is available 24/7.
Can I place an order for store pick at any store?
All retail stores offer In-Store or Curbside pickup. Please note, Ring’s End Paint Center location can only fulfill orders of merchandise found in those stores. For orders of merchandise found at Full-Service locations, you will need to pick-up at a Full-Service location. See our locations
here.
How long does it take to fill an In-Store pickup order?
Our goal is to have orders fulfilled within 2 to 4 hours of being placed. There are instances with large orders and/or high order volume can impact this window. You will be notified via email when your order is ready.
When will I know my order is ready to be picked up?
Ring’s End will email you when the order you placed is ready for pickup. You should not come to pick it up prior to receiving that email. Order pickup is available during normal store operating hours.
What do I need to pick up my order?
We ask you bring a copy of your emailed receipt when you come to pick up your order. This can be a hard copy or displayed on your cell phone.
If I am picking up an oversized order, will I have help loading it into my vehicle?
During the checkout process you will be asked to specify your vehicle so your materials can be prepared for pickup. A Ring’s End associate(s) will provide assistance while loading your order into your vehicle.
How do I place a tax exempt order?
At this time, it is not possible to place a tax-exempt order through our website. Please contact us at
websales@ringsend.com or call us at
203-814-3060 to make arrangements. Thank you.
Order online or over the phone and opt for In-Store Pickup at checkout. You will receive a confirmation email once your order has been placed.
You will receive another email once your order is ready for pickup, typically 2-4 hours for items that are in-stock at the chosen location. For items that must be transferred from another location, please allow 1-2 days.
When you arrive at the store, call the store for curbside pickup details or head to the sales counter to retrieve your order. Remember to bring your confirmation email!
